Below you will find a list of the questions most frequently asked about our products. If you would like additional information please contact Similasan customer service at 1-800-240-9780, or email us.
What is Homeopathy?
Homeopathy (pronounced home-ee-ah-pathy) uses very weak dilutions of small quantities of natural substances (i.e., plants, flowers, and minerals) to help support immune responses in the body. Homeopathy is based on the "Law of Similars," the principle that you can treat "like with like." For example, a natural allergy relief remedy uses a tiny amount of the allergen (e.g., pollen) to help the body naturally counteract symptoms on its own — instead of masking the symptoms. Homeopathic medicines are used by adults and children worldwide.
Find more information on homeopathy here.
Are Homeopathic products regulated by Health Canada?
Homeopathic products are reviewed and regulated by Health Canada to make sure that they are safe and that each product’s claims are supported, so that Canadians can safely use them to maintain and improve their health.
How do I use Similasan products?
Please refer to the product pages for specific directions on how to use Similasan products.
Do I have to throw my bottle of eye drops away after 30 days?
Similasan eye drops are made with natural active ingredients and are guaranteed to remain free of contamination for 30 days after opening. Unlike many eye drop brands, Similasan only uses mild preservatives in order to avoid putting any harsh chemicals into your eyes. While the eye drops may be fine for longer than that, we can't guarantee it, which is why we recommend not using them past 30 days.
Can I use Similasan eye drops with my contact lenses?
While Similasan eye drops help relieve irritation from contact lenses, we recommend that you first remove your contact lenses before using any of our eye drop products.
Can I use Similasan products while pregnant/nursing?
As with all OTC products, if you are pregnant or nursing, you should check with your health care provider before using our products. If possible, check with a health care provider who is familiar with homeopathic products.
My doctor isn't familiar with Similasan products or how they work. Where can I find a doctor who is?
We recommend visiting a doctor who has received training in homeopathy. The Canadian Society of Homeopaths publishes a list of homeopathic practitioners on its website.
Does Similasan have a satisfaction guarantee?
Yes. If you are not satisfied with Similasan products for whatever reason, simply take the product back to the store with your receipt for a full refund.
Does Similasan perform animal testing?
No. Similasan products have never been tested on animals.
Will Similasan products cause dependence or "the rebound effect?"
While some conventional OTC medicines (eye drops and nasal decongestants) clear up, or "mask," symptoms temporarily, the same symptoms often come back with shorter periods of relief in between doses. For this reason, many people develop a dependency on OTC eye drops and nasal decongestants. Similasan's Original Swiss Formulas are intended to stimulate the body's natural ability to provide relief for symptoms of common ailments. There is no worry of toxic build-up or "the rebound effect" with any Similasan product.
How can I contact Similasan?
From Canada or the U.S., call 1-800-240-9780 or e-mail us. If you are interested in learning more about Similasan products and services outside North America, visit www.similasan.com.